WASHINGTON (Reuters) – U.S. customer complaints against banking institutions dropped by nearly a 3rd last year, while complaints against payday loan providers significantly more than doubled, in accordance with information released on by the Better Business Bureau thursday.
The information, which monitor customer complaints much more than 4,000 industry groups, revealed a rise of 6 per cent to 894,868 general last year, but registered more dramatic swings in certain key economic solution sectors.
Banking institutions received the fifth-largest amount of complaints last year, but saw a fall of 30 % from 2010.
The complaints) are small compared to how criticized the banks have been over the past 36 months,вЂќ said Jaret Seiberg, a senior policy analyst at Guggenheim SecuritiesвЂ™ Washington Research GroupвЂњTo me, the overwhelming story here is that the numbers.
вЂњAs the Mount Vernon payday loans industry copes with Dodd-Frank, debit card limits, in accordance with brand brand new mortgage guidelines — despite these operations that are serious, complaints will always be decreasing,вЂќ Seiberg stated.